Military CustomersReturn to Help Center

Placing an Order

Please follow these steps when entering an APO/FPO address:

City:

Enter APO or FPO

State/Province:

Select "Armed Forces — Europe" (AE), "Armed Forces — Pacific" (AP) or "Armed Forces — USA/Canada" (AA)

Typically, but not always, the code is: "AE" for recipients stationed in Europe, Canada, Africa, or the Middle East "AP" for recipients stationed in the Pacific "AA" for recipients stationed in the Americas

Country:

Always select "United States of America" from the drop-down menu regardless of where the recipient is stationed.

Rates & Delivery Times - APO/FPO Ground

Currently GameStop processes and ships items Monday-Friday. Orders placed on Saturday or Sunday will be processed and/or shipped the following business day. We do not process or ship orders on the following holidays: New Years Day, Memorial Day, Fourth of July, Thanksgiving, and Christmas.

FPO/APO Addresses

Allow up to 1 business day for processing.

Delivered in 3-5 Business Days to the U.S. Military drop off locations. Military delivery time from there will vary.

For additional shipping rates and delivery times aside from APO/FPO shipping options please view the regular Rates & Delivery Times.

GameStop.com does not ship, nor are deliveries made on weekends. Weekend days should not be considered when calculating your delivery date.

Ship-To Prohibitions

Please be informed that your designated ship to address must reflect the address of the ultimate end-user. GameStop.com will not process any order which specifies an address of a freight forwarder, warehouse, distribution center, airport or hotel.

Postal orders like APO/FPO shipping may miss our drop shipment process for pre-orders but will ship as close to the release date as possible.

Tracking and Changing Orders

To update an order, visit the Order History page and log-in. A list of recent orders will be displayed. Click on the order number to review order details and available self-service options. Depending on where your order is in the processing cycle you may be able to update the credit card information or cancel an order.

Shipments to APO/FPO addresses do not offer real-time tracking.